We checked in on 25 Jan for four nights checking out on 29 Jan. The hotel was packed and we booked a great cash and points rate. We were upgraded to the club floor at check-in . I inquired about a room upgraded and was told they would upgrade us to a suite on Sunday for the remainder of the stay. I thought this was nice and immediate recognition of Platinum status was impressive and 500 points awarded as amenity.

This hotel is an atrium style hotel with 25 floors of rooms with the 24-25 floors reserved for Club Level and key access. Our room was 2412 and it was a very nice room - completely refurbished except for the old television! The bathroom, although small was very bright and they did a nice job on the refurbishment. Subway tiles, granite counter-top and new lighting The front desk seems to think the Capital view is the view, I disagree and think the view of the city is a much better view especially at night. More about that later...

Sunday we were upgraded as promised to a suite and a suite it was! The presidential suite, well one of them, as there are four suites on 25. It was on the 25th floor and took up the entire East side of the hotel and directly under the Sheraton lighted sign. Very, very large with sitting area with a sofa and love seat and large coffee table. Dining table that could seat 12 plus two buffets. Two bedrooms - one with two double beds and sitting area and bathroom with large dressing area. Main bedroom same size as the other with King four poster bed, working desk and reading chair, two bed tables plus Bose radio with CD. Also large dressing area, and normal bathroom.

Positives - the view was fantastic! Lots of room to spread out in. This is the view of the city as opposed to the Capital view. We looked out at the city with the twinkling lights and were mesmerized! The club level lounge was great with hot food for breakfast and hors d’oeuvres in the evening.

Negative - the suite has not been refurbished at all. Furniture is worn and scuffed, the carpet is fading, the ceiling has had several leaks, and the bathrooms have not been updated with new look so they were dark and poorly lit. The dining table only had three chairs so it looked a little empty.

The staff was top notch and very helpful! The ladies in the club lounge were the friendliest I have ever encountered! What a nice way to start the day or end it! The food was great, lots of variety and certainly beats paying $15 or more for breakfast.

The building is still old but the work done on it has paid off! I would recommend this hotel!

Review submitted by Thomas E.

Posted at March 14, 2008 3:18 PM